Academic and Research Computing

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Academic and Research Computing

Academic and Research Computing (ARC) provides advocacy and education regarding IT resources and infrastructure in support of the academic and research mission of BIDMC. ARC represents and interacts with Harvard faculty and staff at BIDMC, Research & Academic Affairs and Information Services. ( Academic Computing Contact Info)
IS and Academic Research Computing (ARC) Support
BIDMC IS Support Services - contact central IS helpdesk for standard IT questions/solutions (617-754-8080; isupport@bidmc.harvard.edu) - contact ARC for consultation or assistance with lab IT systems, shared resources, or massive data storage needs Quick links: Change your ITS password
Computer Policies, Forms and Guidelines
Computer Purchasing Recommendations and Guidelines Email Extended Access Request Form (90 day limit) BIDMC Account Request Form	Research Support Services Email Forwarding Request Form (90 day limit) BIDMC DNS Request Form
PC and Mac Customer Support Information
Document or Shared File Server Support Large file (>10MB) Transfer Site Mac Support and FAQ Presentation	Mapping to Central File Share (PC & Mac Instructions) Accessing the BIDMC network from outside BI
Apple Service & Support Facilities: (authorized Apple Repair Facilities)
Harvard Technology Services (TPC) Store - Repair Operations (on-site repair available) Apple Specials at Harvard TPC Store (Use Harvard eCommon Login to access specials)
Academic Computing Data and Project Management
ResearchSite - Data Management Menu Project Management - Seminar & Docs	REX Metaframe Link electronic Data Collection Core
Orchestra - high performance computing (located on the HMS Quad - requires eCommons Login)
CareGroup / BIDMC Other IT Support Links
Harvard Enterprise License Group (Product List) Harvard's ABCD / Open Source Group Recommended Vendor List	Harvard University Information Services Harvard Medical School IT Group Software Updates & Utilities Links

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