The education and research communities receive desktop support under the same guidelines as our clinical customers. Since research must purchase their own computers using funds from their research grants & contracts, their computers must conform to the IS standards (exemptions are permitted).  Standard systems will receive full support including; setup and configuration, installation of BIDMC standard applications (antivirus, antispyware, metaframe and Microsoft Office); attachment to the network; printer configuration and IS Desktop Service support.

Shared File Services